ZHZN newcomer checklist — one line per step
The short form of the newcomer course. Work in order with your assigned supervisor and share redacted proof through the approved handover channel. Keep passwords, PINs, MFA codes, cabinet credentials and customer/payment details out of screenshots. Record PASS, FAIL or NOT RUN honestly; use not fitted only for an absent optional accessory. A training checkmark does not replace a manufacturer signature, operator receipt acceptance or release approval.
Downloads · Operator · Illustrated atlas
0 · Owner prepares — course M0
- [ ] Actual cabinet serial, approved build record and factory traveller ready
- [ ] Own named account; intended tenant, assigned machines and setup scope checked
- [ ] No shared owner password or MFA; authorized owner handles unavailable actions
- [ ] Venue network and authorized cabinet provisioning/arming contact ready
- [ ] Admin PIN from this cabinet's approved handover record, kept out of chat
- [ ] Correct staff app, approved downloads, products/prices/currency and counted stock ready
- [ ] If fitted: actual power-bank door ID, verified association and matching Kiosk-X QR
1 · Android on the head unit — course M1
- [ ] Inspect shipping damage; qualified installer checks safe placement and power
- [ ] Power on; kiosk appears by itself
- [ ] Top-left corner 7 taps in 5 s → authorized PIN → Service menu
- [ ] Exit kiosk (Android Settings) → find Network, Apps and About
- [ ] Home → kiosk returns; privileged screens closed
- [ ] Send: photo of the Service menu, with sensitive details hidden
2 · Wi-Fi and online — M2
- [ ] Settings → Wi-Fi → intended venue network → Home
- [ ] Installer verifies exact machine identity, gateway and cabinet credential
- [ ] Awaiting arming resolved by the authorized procedure; serial claim is not enrolment
- [ ] Authorized person confirms matching cloud record and fresh heartbeat
- [ ] Send: redacted Connected screen and serial/heartbeat result
3 · Know the machine — M3
- [ ] Serial photo; actual lane count/types and display resolution recorded
- [ ] Camera, printer and other accessories recorded as fitted or absent
- [ ] Nayax 16-digit Device Number, leading zeros kept, or not fitted
- [ ] Power-bank door ID and correct QR destination, or not fitted
- [ ] Board codes recorded; authorized bench team verifies saved accessory bindings
- [ ] Send: redacted traveller and relevant accessory photos
4 · Manufacturer evidence — M4
- [ ] Installed APK matches approved package/signer/build record; refusal investigated
- [ ] Physical FAT evidence matches this cabinet, every lane and fitted subsystems
- [ ] Authorized bench technician runs six diagnostics and verifies saved upload/blockers
- [ ] Only authorized manufacturer signer issues Android certificate under their real identity
- [ ] Separate Partner FAT build and factory signature verified; one does not create the other
- [ ] Receiving newcomer verifies existing records; missing evidence stays held
- [ ] Send: both signature references and traveller through the approved handover channel
5 · First-time install in Operator — M5
- [ ] Own authorized account → Claim exact serial into intended fleet; ownership conflicts resolved
- [ ] Flutter: Check machine address → Check address → Choose this match → Confirm selected address → Done → Continue
- [ ] Web: review candidate → Confirm selected address match → Continue with confirmed address
- [ ] At cabinet: exact machine number, precise placement and physical-presence declaration
- [ ] Flutter Confirm installation / web Confirm installation as operator; time zone and host agreement checked separately
- [ ] Fitted reader bound and merchant/currency verified, or approved live QR-only route ready
- [ ] Actual products/prices/currency/lane map saved; first fill records physical counts and readback
- [ ] Five readiness checks plus addressConfirmed and installationConfirmed reviewed; no force bypass
- [ ] Keep public service held until Module 6 acceptance; send actual machine stage and blockers
6 · Prove it sells and accept receipt — M6
- [ ] Authorized supervised QR purchase: correct amount/currency, one payment, one observed drop
- [ ] Order reference, physical/saved stock and provider result agree
- [ ] If fitted: actual card reader purchase and separate settlement verification
- [ ] Required shopper cancellation/failure/recovery acceptance completed with actual evidence
- [ ] If fitted and approved: correct power-bank QR → rent → eject → return → final charge/refund verified
- [ ] Pending/unavailable/reconciliation money reviewed; no repeat charge or vend for an uncertain outcome
- [ ] Authorized receiver: web Build & factory QA → Accept this machine, separate from factory signatures
- [ ] All requirements met → Go live → refresh confirms Live; otherwise service held with an assigned owner
- [ ] Send: redacted references, observed results and unresolved holds; absent power bank marked not fitted
7 · Run it daily — M7
- [ ] Assigned fleet health, unresolved orders, low stock and actual refill checked
- [ ] Sales/currency/refunds reconciled; unavailable amount is not zero
- [ ] Named staff access checked; pending invitation is not active membership
- [ ] Remote support scope and required on-site permission understood
- [ ] Updates use approved same-signer higher-code release and staged recovery checks
- [ ] Resolve orders before approved restart; kiosk returns, cabinet secured
- [ ] Send: honest leave-site checklist and remaining holds
8 · Completion and feedback — M8
- [ ] Six completion items recorded with actual date, people, cabinet/build and evidence
- [ ] Factory signatures, on-site statement and operator receipt acceptance kept distinct
- [ ] Failures or NOT RUN results remain held; no fabricated signatures or passed results
- [ ] Ten feedback answers sent through the approved handover channel